Mobile Terms

Disclosure:

By opting into SMS and MMS messaging from  Heartland Law LLC  (“we,” “us,” or “our”), you explicitly consent to receive periodic automated marketing and informational text (SMS) and multimedia (MMS) messages at the mobile phone number provided. This consent specifically applies to SMS and MMS communications and is not a condition for purchasing any goods or services. The frequency of messages may vary based on your engagement and our notification needs.

Terms and Conditions:

1. How We Use SMS/MMS Messages:

• •  Heartland Law LLC  uses SMS/MMS messages for the following purposes:
    • Marketing Messages: To inform you about our legal services, special offers, promotions, and events related to  Heartland Law LLC .
    • Informational Messages: To provide updates on legal matters you have with us, including appointment reminders, document requests, or changes to your case status.
    • Client Support: To deliver customer support information, answer questions, and address inquiries via SMS.
    • Emergency Alerts: In rare cases, to notify you of important changes or emergencies affecting your legal matters.

 

2. Opt-In Process and Consent Requirements:

• • You can opt-in to receive SMS/MMS messages from  Heartland Law LLC  by:
    • Website Form: Submitting your mobile phone number through our subscription form at Heartland Law LLC and following the instructions to confirm your subscription.
    • Text Message: Sending a text message to our SMS number indicating your interest in receiving messages.
    • Inbound SMS: Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. See our Privacy Policy here.
    • Phone Call: Providing your mobile phone number during a phone call with one of our representatives and giving explicit consent to receive messages.
  • Written Consent:
    • For marketing/promotional messages, explicit written consent is required and can be obtained via the website form, email confirmation, or other written communication.
    • Consent must be given for each type of campaign or message type (marketing, informational, etc.).
  • Double Opt-In:
    • For additional compliance, a double opt-in is recommended and involves:
      1. Submitting a phone number via the website form or providing it through a text message.
      2. Receiving a confirmation message to which the user must reply to confirm their opt-in.
  • Consent Logging:
    • All opt-in/opt-out actions are logged and tracked to ensure compliance. Logs include timestamps and details of the method used to obtain consent.
    • In certain cases, carriers may request proof that an individual has opted in, including an overview of the opt-in/opt-out process.

 

3. Fees:

• • Message and data rates may apply, as determined by your mobile service provider.  Heartland Law LLC  does not charge additional fees for sending SMS/MMS messages.

 

4. Opt-Out:

• • You may opt-out of receiving SMS/MMS messages at any time by texting “STOP” to the originating number. Following this, you will receive one final message confirming your opt-out.
  • Additional opt-out commands like “UNSUBSCRIBE,” “CANCEL,” and “QUIT” are also honored.
  • Instructions for opting out must be included in all informational and promotional messages.
  • All opt-out requests are promptly recorded and honored to prevent further messaging.

 

5. Privacy Commitment:

• • We prioritize your privacy. Information collected through our SMS/MMS service is protected under our Privacy Policy.

 

6. Message Frequency:

• • The number of SMS/MMS messages you receive from us will vary depending on the volume of updates or essential information we have to share.
  • We send no more than 50 messages per originating number per minute. For higher-volume needs, we recommend our High Volume SMS solution.

 

7. Support/Help:

• • For questions or assistance with our SMS/MMS service, text “HELP” to the originating number or visit our Contact Page.

 

8. Prohibited Campaigns:

• •  Heartland Law LLC  strictly prohibits sending messages that contain:
    • Loan and mortgage advertisements
    • Credit repair or debt relief offers
    • Debt collection attempts
    • Work-from-home advertisements
    • Political advertisements and messages
    • Alcohol, tobacco, firearms, or drug advertisements
    • Pornographic or adult content
    • Violent, abusive, harassing, defamatory, or deceptive content
    • Obfuscated or misleading links
  •  Heartland Law LLC  does not engage in prohibited campaigns such as third-party lead generation or indirect lending.

 

9. Prohibited Content:

• • The following message content is strictly prohibited and may result in your service being blocked or suspended by carriers or  Heartland Law LLC :
    • Messages that engage in any illegal activity or otherwise violate our terms of service, including the acceptable use policy
    • Messages that contain violence, hate speech, or otherwise engage in threatening, abusive, harassing, defamatory, or deceptive behavior
    • Messages that contain third-party affiliate/lead generation links
    • Messages that contain obfuscated links designed to mislead the reader
    • Messages structured to evade this policy or the policies of carriers (e.g., misspelling, uncommon capitalization, snowshoeing)

 

10. Automated Messaging:

• Automated messaging may be used through  Heartland Law LLC -provided tools, third-party integrations, and RingCentral SMS APIs.
• Automated messaging must only be sent from numbers linked to a TCR campaign designed for automated messaging (e.g., “Automated” campaign type).
• Promotional messages require express, written, and logged consent.
• Automated messages must include opt-out language (e.g., “Reply STOP to end”), and all opt-out requests must be honored.

 

11. Carrier Compliance and Restrictions:

• Accounts in violation of  Heartland Law LLC  or carrier rules may face reduced deliverability, additional campaign registration requirements, suspension of service, or termination of service.
• It is your responsibility to be aware of any additional restrictions or changes to policies, regulations, and laws when sending SMS messages and adhere to all related policies.

 

12. Changes to Terms:

• We reserve the right to modify these terms or discontinue the service at any time. Please review the latest terms on our website at Terms of Service.

 

13. Warranty Disclaimer:

• We are not liable for any delays or failures in the delivery of any messages connected with this service.

 

14. Termination of Service:

• Service may be suspended or terminated if misuse or violation of these terms is suspected.

Contact Information:

Heartland Law LLC
Kansas City, MO 64151
For Support: +1 (816) 842-6700
Last Updated: March 2025